CCI
Jordan field manualHotel carpet care
FIELD01AMMAN / 2026

CCI Austria · Professional carpet care

The hotel carpet
field manual.

A quick guide to the machines, methods, prices and buyer questions.

Meeting-safe view

Internal costs are hidden
ACTIVE RANGETM3 / TM4Crystal · Compound · Training
01

Quick read

What the hotel gets.

An in-house machine for regular carpet care between deep-cleaning cycles.

The brushes lift the pile, loosen dry soil and work the selected product through the carpet. Housekeeping can treat corridors, rooms and event areas with one trained operator.

The demo gives the hotel its own numbers for labor, product use and drying time.

30 to 60 min

Published Crystal drying period

Measure on site
30 / 50 m²

Published hourly capacity

With compound
1 operator

Normal machine handling

After training
Housekeeping

Handle routine carpet problems in-house.

Operations

Schedule work around occupied areas and events.

Procurement

Receive one quote with the model, products, training and tax.

02

Machine choice

TM3 or TM4.

Precision machine24cm

TM3 X3

Stairs, guestrooms, narrow routes and tightly furnished areas.

Weight12 kg

Motor440 W

CapacityUp to 30 m²/h

Indicative, before tax3,000 JOD
Hotel workhorse39cm

TM4 X4

Corridors, meeting areas, public spaces and broader carpet zones.

Weight19.2 kg

Motor550 W

CapacityUp to 50 m²/h

Indicative, before tax3,500 JOD

Our usual recommendation

TM4 for main hotel areas.

Choose TM3 when stairs, weight or narrow access matter. Buy both only if each has a clear job.

SpecificationTM3 X3TM4 X4
Working width24 cm39 cm
Weight12 kg19.2 kg
Motor440 W550 W
Brush speed400 rpm380 rpm
Published noise78 dB at 0.5 m78 dB at 0.5 m
Compound capacityUp to 30 m²/hUp to 50 m²/h
IncludedRenovators, dust covers, standard brushes, transport trayRenovators, dust covers, standard brushes, wheeled trolley
03

Method

How it works.

Counter-rotation

Two counter-rotating carpet brushesCARPET PILE
AgitateLiftRecover

Two cylindrical brushes turn in opposite directions. They work through the pile and guide loosened material into the renovator trays.

  1. 01

    Lift the pile and loosen dry soil.

  2. 02

    Spread Crystal or compound through the fibers.

  3. 03

    Collect loosened material in the renovators.

A
Regular appearance care

Dry soil and pile lifting

  1. 1

    Inspect and choose the brush.

  2. 2

    Run overlapping passes.

  3. 3

    Empty the renovators.

B
Low-moisture interim cleaning

Crystal cleaning

  1. 1

    Patch test and apply the named Crystal product.

  2. 2

    Brush it through the pile.

  3. 3

    Let it dry, then vacuum.

C
Heavier soil

Compound cleaning

  1. 1

    Apply compound evenly.

  2. 2

    Brush it through the carpet.

  3. 3

    Recover the used compound.

CC300

Classic

Average soil, regular maintenance, food and beverage stains

Dilution1:20
CC500

Green

Surfactant-free maintenance for average soil

Dilution1:20
CC700

Double

Heavy soil, traffic lanes, entrances and corridors

Dilution1:20
CC900

Oxy

Ready-to-use oxygen product for light or heavy soil

DilutionReady to use
i

Quote the exact product. Measure Crystal use during the demo. Compound may cover up to 150 m² per 10 kg pail on medium soil.

04

Jordan pricing

Current prices.

TM3 X33,000 JOD

Indicative machine price

TM4 X43,500 JOD

Indicative machine price

Usual hotel choice
Crystal 5 L55 JOD

Name the variant on the quote

Compound 10 kg85 JOD to 100 JOD

Confirm the supplied product

Indicative prices before tax. Confirm the final price, contents and delivery date in writing.

05

Hotel demo

Run one measured test.

Use one real problem area and let the hotel's operator handle the machine.

"Give me 30 minutes, one carpeted area and the person who will use the machine."
01

Choose

Pick one representative area.

02

Record

Note the area, time and product used.

03

Clean

Let the hotel operator try it.

04

Check

Review drying and the next-day result.

Ask first

Five useful questions.

  1. Which carpeted area causes the most trouble?
  2. How do you clean it now?
  3. How many people and minutes does it take?
  4. How long is it out of service?
  5. Who will use the machine?
CCI DOCUMENT

Machine specifications

CCI publishes the machine size, weight, power, noise and included parts.

INDEPENDENT

WoolSafe

WoolSafe lists several CCI cleaning products.

CCI STATEMENT

Crystal drying

CCI publishes 30 to 60 minutes. Test the real time on site.

Claims that need written proof

  • Disinfection or mold prevention
  • Safe for every carpet
  • Permanent stain removal
  • Guaranteed drying time
  • CRI, USDA or aviation approval
View technical sources
01CCI Austria product catalogue

Machines, included equipment, accessories, compound and Crystal item numbers.

02CCI Crystal Cleaner family

Product selection, dilution, workflow and published 30 to 60 minute drying period.

03WoolSafe profile for CCI

Current independent listing of approved CCI professional products.

04Carpet and Rug Institute SOA

What the Seal of Approval program tests and how certification works.

05CRI 204 commercial standard

Definitions of CRB, interim maintenance and periodic deep cleaning.

06Jordan tax rates

Official standard general sales-tax rate and category search.

06

Buyer questions

Common hotel questions.

20 answers
MethodWhat is a CRB machine?

CRB means counter-rotating brush. Two cylindrical brushes turn in opposite directions to lift the pile, loosen dry soil, distribute cleaning product and direct recovered material into renovator receptacles.

MethodIs it a vacuum cleaner?

The renovators collect loosened soil and used compound. The hotel should keep its normal vacuuming schedule.

MethodDoes it replace extraction cleaning?

It handles routine and interim work between extraction cycles. Some carpets still require periodic extraction under the manufacturer's care plan.

ResultHow long before the carpet can be used?

CCI publishes 30 to 60 minutes for the Crystal workflow. Humidity, airflow, carpet and product use affect the real time. Measure it during the demo.

ResultWill every stain disappear?

Food and drink soil may respond to Crystal. Other stains need the right spotter. Dye loss, burns, wear and fiber damage are permanent.

CompatibilityCan it clean wool?

WoolSafe lists several CCI products. Confirm the chemical and brush, read the carpet care label, then patch test.

SafetyDoes it sanitize or disinfect?

This system cleans carpet and removes soil. Do not make a disinfection claim without a locally registered product and written instructions.

MachineWhy is TM4 the normal hotel recommendation?

Its 39 cm working width suits corridors, ballrooms and larger zones. CCI publishes up to 50 m² per hour with compound.

MachineWhy choose TM3?

It weighs 12 kg and has a 24 cm working width. Choose it for stairs, narrow corridors and tightly furnished rooms.

ConsumablesWhich Crystal product is included?

The quote must name Classic, Green, Double or Oxy. Classic, Green and Double dilute at 1:20. Oxy is ready to use.

ConsumablesHow much area does one Crystal canister cover?

Coverage depends on soil and application rate. Measure the amount used during the demo. Do not quote an untested square-meter figure.

ConsumablesHow much area does one compound pail cover?

CCI publishes up to 15 m² per kg on medium-soiled carpet. A 10 kg pail may cover up to 150 m² under those conditions.

SafetyAre the chemicals safe?

Give the hotel the current safety sheet for every product. Follow its dilution, PPE, first-aid, storage and disposal instructions.

PurchaseWhat is included with the machine?

CCI lists renovators, dust covers, standard brushes and transport equipment. The written quote will list the exact contents and training.

PurchaseWhat is the warranty?

We are confirming the local warranty terms with CCI. The final quote will state the period, covered parts, exclusions and claim process.

PurchaseAre spare parts available?

CCI lists brushes, renovators, dust covers, handles, edge tools and a repair kit. Confirm local stock and lead time in the quote.

PurchaseWhen can you deliver?

Delivery depends on stock. The written offer will state whether the unit is in Amman or ordered, with the expected date.

PurchaseCan we test it first?

Yes. We choose one representative zone, agree on what to measure, and let the hotel's operator try the machine.

PriceWhat does it cost?

TM3 is about 3,000 JOD before tax. TM4 is about 3,500 JOD. The final quote will list the machine, consumables, training and tax.

PriceCan you discount?

Possibly. It depends on quantity, payment terms, consumables and training. We will price the full package first.