CCI
Field manualHotel carpet care · Jordan
FIELD01AMMAN / 2026

CCI Austria · Professional carpet care

The hotel carpet
field manual.

Machines, prices, one measured demo, and the answers hotels ask for — on one short page.

Study the system →

Meeting-safe manual

Deep dive lives in Study
ACTIVE RANGETM3 / TM4Crystal · Compound · Training
01

Machine choice

TM3 or TM4.

Precision machine24cm

TM3 X3

Stairs, guestrooms, narrow routes and tightly furnished areas.

Weight12 kg

Motor440 W

CapacityUp to 30 m²/h

IncludedRenovators, dust covers, standard brushes, transport tray

AccessoriesEdge cleaner and dedicated stair handle

Indicative, before tax3,000 JOD
Hotel workhorse39cm

TM4 X4

Corridors, meeting areas, public spaces and broader carpet zones.

Weight19.2 kg

Motor550 W

CapacityUp to 50 m²/h

IncludedRenovators, dust covers, standard brushes, wheeled trolley

AccessoriesEdge cleaner, corner cleaner, tandem bar and onboard sprayer support

Indicative, before tax3,500 JOD

Our usual recommendation

TM4 for main hotel areas.

Choose TM3 when stairs, weight, or narrow access matter. Buy both only if each has a clear job. Full specs and limits →

02

Jordan pricing

Current prices.

TM3 X33,000 JOD

Indicative machine price

TM3 starter3,200 JOD

Approx. package — itemize on quote

TM4 starter3,700 JOD

Approx. package — itemize on quote

Crystal 5 L55 JOD

Name the variant on the quote

Compound 10 kg85 JOD – 100 JOD

Confirm the supplied product

Indicative prices before tax. Confirm the final price, contents, and delivery date in writing.

03

Hotel demo

Run one measured test.

One real problem area. The hotel's operator on the machine.

“Give me 30 minutes, one carpeted area, and the person who will use the machine.”
01

Choose

One representative area plus one tough spot.

02

Record

Area, current method, people, and minutes.

03

Clean

Hotel operator tries it after instruction.

04

Check

Drying time plus the next-day result.

Full runbook, discovery questions, and scripts live in the study guide.

Open the demo runbook →
04

Buyer questions

Six answers you need cold.

The questions every hotel asks first. The study guide carries the full set with objections, pressure answers, and claim rules.

ResultHow long before the carpet can be used?

CCI publishes 30 to 60 minutes for the Crystal workflow. Humidity, airflow, carpet and product use affect the real time. Measure it during the demo.

MethodDoes it replace extraction cleaning?

It handles routine and interim work between extraction cycles. Some carpets still require periodic extraction under the manufacturer's care plan.

PriceWhat does it cost?

TM3 is about 3,000 JOD before tax. TM4 is about 3,500 JOD. The final quote will list the machine, consumables, training and tax.

PurchaseCan we test it first?

Yes. We choose one representative zone, agree on what to measure, and let the hotel's operator try the machine.

ConsumablesWhich Crystal product is included?

The quote must name Classic, Eco Pro, Double or Oxy. Classic, Eco Pro and Double dilute at 1:20. Oxy is ready to use.

PurchaseWhat is the warranty?

We are confirming the local warranty terms with CCI. The final quote will state the period, covered parts, exclusions and claim process.

34 answers total, searchable by topic.

Study all objections →
05

Evidence · Self-hosted PDFs

Technical sources.

Every performance claim on this page traces to a document below. The two CCI brochures are hosted on this site so they open instantly in meetings. Independent references open on the publisher's website.

01PDF · Self-hosted
CCI Austria product catalogue

Machines, included equipment, accessories, compound and Crystal item numbers.

02PDF · Self-hosted
CCI Crystal Cleaner family

Product selection, dilution, workflow and published 30 to 60 minute drying period.

03External
WoolSafe profile for CCI

Current independent listing of approved CCI professional products.

04External
Carpet and Rug Institute SOA

What the Seal of Approval program tests and how certification works.

05External
CRI 204 commercial standard

Definitions of CRB, interim maintenance and periodic deep cleaning.

06External
Jordan tax rates

Official standard general sales-tax rate and category search.

Tip for meetings: open the catalogue once before the visit. The Crystal brochure carries the dilution table and the published 30 to 60 minute drying period.

For the salesperson

Know the machinery cold.

The manual above closes meetings. The study guide teaches the CRB mechanism, every workflow, consumable math, objections, and scripts — so you can answer anything on site.